This policy applies to you when you visit our website, use our application, or order our goods or services as a customer.
Who we are
Our website address is: https://theauctioneer.co.za
We respect your privacy and take it very seriously. We are Side Effects Design an Innovation (Pty) Ltd (Registration number: 2008/009261/07), also known as The Auctioneer and OnlineAuctions.africa, and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
Personal information
Your personal information includes information we collect:
- automatically when you visit our website or use our application;
- accept on registration or submission;
- get through an order; or
- you provide voluntarily; but
- excludes anonymous, de-identified, statistical, and public information.
You may only send us your own personal information or someone else’s personal information if you have their permission to do so.
Acceptance
You may not order any of our goods or services if you do not accept this policy or any changes to it.
Changes
We may change this policy at any time and will notify you of the changes on our website, through our application, or by email. The changed policy applies to you if you continue using our website, our application, or our goods or services following the notification.
Collection
- Automatically
We collect your Internet usage information automatically when you visit our website, including your IP address, browser details, and usage information, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.
- On registration or submission
We may ask you to provide us with certain identifying information when you register on or otherwise submit information through our website or application for the first time.
- Through an order
We ask you to provide us certain goods or services information when you order our goods or services.
- Voluntarily
We may ask you to provide us certain optional information on a voluntary basis.
- Consent to collection
We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.
- Purpose for collection
We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.
Use
Processing
We may process your personal information to fulfil our obligations to you.
- Cookies
We may place small text files on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy polices that govern them
- Messages
We may use your identifying information to send you administrative and update messages about the website. We may also sometimes send you promotional messages, but [you may choose to opt-out of them | we will first send you one message asking you to opt-in and will not continue to send you promotional messages unless you have done so].
- Targeted content
We may use your personal information to provide you with targeted content on our website in a completely automated process.
Disclosure
Sharing
We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:
- other
companies or divisions within our group;
- our contractors who help provide part of our goods or services; or
- third parties as required by applicable law.
Honour this policy
We will require anyone that we share your personal information with to honour this policy whenever possible in terms of applicable law.
- Mandatory disclosure
We may disclose personal information to third parties if required for legal reasons, such as to regulators as required by law or governmental audit, law enforcement as required by a subpoena or court order, or third parties as required by applicable law.
- Marketing purposes
We may disclose aggregate statistical information that we have derived from your and other people’s personal information to our advertisers or business partners.
- Personnel
We may need to disclose personal information to our personnel to do their jobs, but will not do so unnecessarily.
- Change of ownership
We may assign our rights to the personal information we process to our new owners if our ownership changes for any reason.
Storage
- Accuracy
We will do our best to keep your personal information that we collect accurate, complete, and up to date.
- Participation
We may ask you to update your personal information from time to time or give you a way to review it, but will take steps to verify your identity to prevent unauthorised access when doing so.
- Retention
We will only keep your personal information for as long as is necessary to fulfil our obligations to you, unless you have given us permission to keep it longer or we are otherwise legally allowed to do so.
- Transfer
We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.
General
- Updating or removing.
You may update or remove your personal information through our website or application or by contacting us.
- Limitation
We are not responsible for anyone else’s privacy policies or practices.
- Enquiries
Please contact us if you have any questions about this privacy policy or how we handle your personal information.
